PingSuite - Terms

Last Updated: May 9, 2024

These PingSuite Service Terms (these "Service Terms") are between PingSuite, a company registered in Canada ("Company", "we", "us", "our") and the PingSuite customer who submits an Order for PingSuite's services ("Customer"). By using PingSuite, you agree to be bound by these Terms.

Your PingSuite Account

When you create an account on our Website, it is your responsibility to ensure the security of your account and credentials. You are fully accountable for all activities that occur under your account.

If you become aware of any unauthorized use of your account or any other security breaches, you must promptly notify us. PingSuite will not be held responsible for any actions or inactions on your part, including any resulting damages.


All services are provided "as is" without any warranty. PingSuite makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.


We reserve the right to take action in response to reported abuse of our services. This may include, but is not limited to, deleting monitored sites, servers or other account details. Abuse encompasses any illegal actions under the city, state or federal laws where you are located.

Fees and Payments

By subscribing to our services, you agree to pay all applicable fees as specified during the subscription process. All fees are non-refundable except as expressly stated in these Terms or required by law.

You must provide accurate and complete billing information, including your legal name, address, telephone number, and a valid payment method. You agree to promptly update your billing information if there are any changes.

Payments will be processed using the payment method you provided during registration. If we cannot charge your payment method, we reserve the right to suspend or terminate your access to the services.


If you are dissatisfied with our service within the first month of your subscription, we will provide a full refund. Please contact our support department to initiate this process.

Modification of Terms

PingSuite reserves the right to modify these Terms at any time without prior notice.