PingSuite - Privacy Policy

Last Updated: May 9, 2024

At PingSuite, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. We guarantee moreover that such processing will always be sufficient, proportionate and not excessive. By using PingSuite, you agree to the terms described herein.

Information We Collect

  • Personal Information
    : When you sign up for our service, we may collect personal information such as your name, email address, and billing information.
  • Website Monitoring Data
    : We collect data related to the uptime and performance of your website, including URL, IP address, response times, and any error messages encountered.
  • Log Data
    : Like many websites, we collect information that your browser sends whenever you visit our website. This may include your IP address, browser type, browser version, pages of our website that you visit, the time and date of your visit, and other statistics.

Use of Informations

We may use the information we collect for the following purposes:

  • To provide and maintain our services.
  • To monitor the uptime and performance of your website.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To send you important notices, such as updates to our terms or changes to our services.
  • To improve our website and services.
  • For billing and accounting purposes.

Disclosure of Information

We may disclose your information in the following circumstances:

  • Service Provider
    : We may engage third-party companies and individuals to perform services on our behalf, such as website hosting, maintenance, and customer support. These service providers will have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements
    : We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers
    : If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. In such cases, we will notify you before your information is transferred and becomes subject to a different privacy policy.

Your Choices

You have the right to access, correct, update, or delete your personal information at any time. You may also unsubscribe from receiving promotional emails from us by following the instructions provided in those emails. Please note that even if you opt out of receiving promotional communications, we may still send you non-promotional emails related to your account or transactions with us.


PingSuite uses cookies and similar tracking technologies to enhance your experience on our website and improve our services. Cookies are small text files that are placed on your device when you visit our site. They help us understand how you interact with our services, remember your preferences, and provide a more personalized experience. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted. You can control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of our services.

Limits of our policy

Our website may contain links to external sites that are not managed by us. Please note that we have no control over the content and policies of these sites and cannot be held responsible for their respective privacy practices.

Modification to this policy

PingSuites reserves the right to modify the Privacy Policy at our discretion. We will take reasonable steps to let users know about changes via our website. Your continued use after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.